Webinar: Essential Business Skills Part 3
This webinar is aimed at managers, managing partners and sole practitioners, as well as junior lawyers, wanting to develop their non-legal skills to become proficient in the business of lawyers.
- Essential Business Skills (Part 3): Wowing Clients - Slides
Click on this link to download the slides that accompany the webinar
- Essential Business Skills (Part 3): Wowing Clients - Notes
Click on this link to access the notes that accompany the webinar
OVERVIEW: Wowing Clients
What do clients want?
Influencing Client Expectations & Dealing With Difficult Clients
How to Have Cost Conversations With Clients Confidently
SRA Code of Conduct: Client Care
BONUS SESSION SRA Code of Conduct: Aspects of Employing/Inducting Staff
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