The Stress-Free Client Converter™
For bringing in more business
Course Details
Date: 10th November 2017
Location:
Thorpe Park Hotel and Spa, 1150 Century Way, LS15 8ZB
Times: 9.30 Registration – 10.00 Start 16.30 Close
Cost: £250 including lunch and refreshments.
SPECIAL OFFER
First 5 bookings will
receive a complimentary
Get More Clients Session
Is this event for you?
- Do you (and your staff) know how to turn enquiries into client instructions?
- Can you establish rapport over the telephone when the enquirer just wants to talk about costs?
- Do you know how to position yourself as a Trusted Adviser with conversational ease?
- Does everyone involved in your business understand what it takes to offer exceptional client service and the one thing that every client wants?
What does it cover?
EASE
Communication tools for turning enquiries into client instructions from a trusted legal expert position
ENGAGE
How to use the know-like-trust formulas to strengthen your status
EXPENSE
How to have cost conversations confidently
EXPECTATIONS
Tips and techniques for managing expectations from start to finish
EXCEPTIONAL
Really understanding what clients actually value. Creating a WOW culture experience for all of your clients.
PLUS
Client Conversion Plan for the next 12 months
SRA STATEMENT OF SOLICITOR COMPETENCE
This course also satisfies the SRA Statement of Solicitor Competence sections: A Ethics, Professionalism and Judgement - A1- A5. B Technical Legal Practice – B1, B2, B3 and B4. C Working with Other People – C1, C2 and C3. D. Managing Themselves and Their Own Workload - D1 and D3.
Download a printable flyer here
About Ann Page
Ann Page helps lawyers with their leadership and business management challenges so that they can create or maintain a sustainable business. She also delivers workshops on the new SRA Solicitor Competence Statement
As a motivational training specialist, Ann has delivered strategic coaching, leadership, management and interpersonal skills training to nearly 7000 lawyers since 2003. She holds N.L.P. and coaching qualifications, and is a member of the Professional Speakers Association and Professional Speakers Academy.
BOOK YOUR PLACE NOW
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BOOK VIA PAYPAL
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BOOK AND REQUEST INVOICE
Use the button below to register and request an invoice. You will be provided with an online registration form to complete your booking and an invoice will be emailed to you.
TAKE THIS TRAINING AS PART OF
BUSINESS BRILLIANCE BLUEPRINT™
Join the full business mastery programme to save on individual events and receive added bonuses