The Stress-Free Client Converter™
For bringing in more business
Date: 10th November 2017
Thorpe Park Hotel and Spa, 1150 Century Way, LS15 8ZB
Times: 9.30 Registration – 10.00 Start 16.30 Close
Cost: £250 including lunch and refreshments.
Is this event for you?
- Do you (and your staff) know how to turn enquiries into client instructions?
- Can you establish rapport over the telephone when the enquirer just wants to talk about costs?
- Do you know how to position yourself as a Trusted Adviser with conversational ease?
- Does everyone involved in your business understand what it takes to offer exceptional client service and the one thing that every client wants?
What does it cover?
SRA STATEMENT OF SOLICITOR COMPETENCE
This course also satisfies the SRA Statement of Solicitor Competence sections: A Ethics, Professionalism and Judgement - A1- A5. B Technical Legal Practice – B1, B2, B3 and B4. C Working with Other People – C1, C2 and C3. D. Managing Themselves and Their Own Workload - D1 and D3.
Download a printable flyer here
What Clients Say About Training with Yorkshire Courses For Lawyers
Ann was an excellent presenter. Extremely knowledgeable and approachable. I got a lot more from the course than I expected and will definitely recommend the course and Ann to my peers.Judith Bolderson Jigsaw Law
Our presenter was superb. This was a highly informative course. Very glad I signed up with you.Kris Stoke Newington Chambers
This course was excellently delivered and I would attend a more in depth management development course run by Ann as she was so very good.Denise Hoilette Venters
I would love to send all the staff members from my law firm to Ann – she makes you rethink everything you know – inspiring!Vedrana Kovacevic-jalisi FM LEGAL