Is your business giving clients the right customer experience?

They say that the customer is always right – though anyone who has dealt with customers knows how much truth there is in that! But have you considered flipping the question:...

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The Gratitude Habit

My last blog, “Manage your Mood with This One Simple Technique,“ talked about using trigger words to manage your moods where appropriate. This blog shows you how a...
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The Power of Insight

Using MiRo Psychometric Testing to optimise your team Do you want to know how your team members think and behave? Insight is a wonderful thing. If you really have a handle on...